Residential Inventory Specialists

Extensive experience and expertise across the full spectrum of Inventory services. We assist Letting agents, Landlords, Tenants and Relocation Agents in navigating the complexities of the inventory process. With over three decades experience you can rest assured that you are in excellent hands.

ABOUT US

Founded in 1999, Kirwan and Co, offer extensive experience and expertise across the full spectrum of Inventory services, from initial Inventory compilation, to checking new tenants into your property, as well as mid tenancy inspections and, finally, the end of tenancy check out. We have in depth specialist knowledge and take pride in providing a best-in-class service, across all types of property. Our area of coverage extends to all parts of London in particular Central and SW postcodes, Surrey and West Sussex. We are members of the Association of Independent Inventory Clerks and hold full Public Liability and Professional Indemnity Insurance.

WHAT WE DO – the inventory process made simple

For those unfamiliar with the process, inventories can be a confusing and onerous task. With increasing legislative requirements, mistakes can prove costly and it is more important than ever to use a specialist in the field.

Our role is to provide cost effective solutions to one of the most important parts of the ‘Lettings Jigsaw’ by supplying impartial, independent reports. This typically includes: writing the original Inventory of Contents, Fixtures and Fittings, which then forms the basis of the Schedule of Condition, and subsequent Check-In and Check-Out reports. Professionally executed documentation creates a solid base of trust between the parties, which gives peace of mind to Landlords and confidence to Tenants that the property condition and cleaning has been independently verified by a professional at both the beginning and end of the tenancy. It also has the advantage of constituting, in the unfortunate event of a dispute being lodged with a tribunal, key, fully independent, evidence from a professional inventory company, which has been shown to carry considerable weight with the adjudicators.

WHY CHOOSE US – professionalism and responsiveness

We pride ourselves on our quality service at highly competitive prices and our ability to form lasting partnerships with our clients.
Our relationship with clients goes above and beyond what you might expect from ordinary Inventory Clerks, we view ourselves as an extension of each client’s brand and strive to maintain the highest standards of quality and professionalism. We are proud that this has allowed us to achieve growth, primarily through referrals and repeat business.

We always do our utmost to fulfil client requirements, offering a highly flexible booking system and, when required, appointments at short notice, even outside of normal office hours.

WE OFFER

  • Expert, highly experienced clerks - over 30 years’ experience in the property market.
  • Highly responsive service - appointments available at short notice, often same day
  • Fully bespoke reports and photographs, to highlight the uniqueness of your property
  • Flexibility we will work off Landlords own, or other Inventory Clerk, reports
  • Unique - flexible check in and key delivery service for tenants with out of hours appointments available by special arrangement.
  • Highly competitive pricing- email us now for a tailor made quote or request a sample report.

AGENTS & LANDLORDS SERVICES

CREATING PROFESSIONAL INVENTORIES

Each property is unique, and our reports are individually tailored, we don’t rely on a one size fits all template or app. We provide an in depth, item by item, description of the contents, fixtures and fittings, supported by high quality photographs. The written report is vital, while some firms may rely heavily on photographs, in the event of a dispute the adjudicators at a Tribunal actually place considerably more weight on the written word than on photographs, which while useful for identification purposes can be manipulated. Hence, we always provide detailed professional written reports with supporting photographs.

Our inventories are also designed to be easily updated, for as long your property is rented. They are fully transferrable from agent to agent and updated free of charge (as long as there are no major changes) at the start of each new tenancy.

CHECK-IN PROCESS

At the Check In we will meet with your new tenant to hand over keys and record in detail the condition of the property, contents, fixtures and fittings along with the standard of cleaning.

As part of the process we will offer advice to your tenant on how best to look after the property and highlight the danger zones that in our experience can trap the unwary and lead potentially to deductions at the end of the tenancy. Meter readings are taken (where accessible). Smoke and Carbon monoxide detectors are tested for function (a legal requirement at the start of every tenancy). A copy of our finished report is then sent to you within 48 hours via email and your tenant has a seven day window, from when they receive it to raise any potential amendments.

MID-TERM INSPECTIONS

During the tenancy it is important to carry out mid-term inspections, these are designed to benefit both the Tenant and Landlord. Tenants are able to raise any concerns about maintenance or damage problems and such inspections give the Agent or Landlord an ongoing picture as to how the property is being looked after. They can shine a light on any potentially serious issues, allowing them to be addressed by the landlord immediately, rather than waiting until the end of the tenancy and potentially delaying a new move in.

CHECK-OUT PROCESS

At the end of the tenancy we will re-inspect the property using the original Check- In Report so that we can accurately assess its condition and the standard of cleaning, which should be carried out on a like for like basis.

Our Check-Out Report will confirm if there are any missing items or damage above and beyond reasonable fair, wear and tear and if further cleaning is required. A record is made of maintenance problems that will require attention before the next tenancy. Finally we will take the meter readings to enable the timely settling of utility accounts and collect the tenants keys.

TENANT SERVICES

Making the move-in/ move-out process easier for you
Short of time? Busy at work? We can help. Moving home is recognised as one of life’s great stressors! We specialise in helping to ease that stress. Many tenants are simply too busy to spend an hour or more checking through the inventory on moving day. In our experience they are usually heavily preoccupied with transferring their life, belongings and furniture to be able to focus on yet another task. They may be concerned that the property they are leaving has been properly cleaned and left in good order, all prior to going through the Check-Out process with their landlord or agent! Then also be expected to check in at a new property!

Acting on your behalf we can assist by:

  • Collecting keys, attending your new property to meet the agents or Inventory Clerk.
  • Thoroughly checking the property, noting any chargeable damage and assessing the standard of cleaning - all prior to your arrival.
  • We can either meet you, or your movers, at the property; or securely deliver the keys to wherever is most convenient to you.

CONTACT US

Kirwan Logo

Studio 155
28 Old Brompton Road
London
SW7 3SS

Tel: 07973 287 662
E-mail: kirwan@london-inventory.com